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Adding Education-Based Roles to Motivity (Motivity Practice Management)

Learn how to set up education-based roles in Motivity PM to ensure accurate billing rates based on provider education level.

This article applies to Motivity Practice Management.

Overview

This article walks you through how to set up education-based roles in Motivity Practice Management (PM) so that your organization can bill at the correct pay rates based on a provider's education level. Some payers reimburse at different rates depending on a provider's credentials, and Motivity makes it straightforward to configure this accurately and compliantly.

Setting this up correctly ensures your billing reflects the right rates for each provider — protecting your organization from compliance issues and making sure you're reimbursed appropriately.


Step 1: Set Up Job Titles and Designations

  1. Navigate to the Admin module and open Role & Clearance.

  2. Add the job titles and designations associated with each education level.

For example, BT-specific education designations might include:

This screenshot shows example BT education designations in Role & Clearance in the Admin module of Motivity Practice Management.


Step 2: Create Roles for Each Designation

Once your job titles/designations are added, create the corresponding roles associated with each one.

This screenshot shows creating a role for a designation in Role & Clearance in Motivity Practice Management.


Step 3: Configure Rates and Modifiers in Your Contract

  1. Navigate to your specific contract's Rate & Modifier configuration.

  2. For each education-based role, add the following within the billing codes they are permitted to use:

    • Rate — The reimbursement rate for that education level

    • Modifiers — Any applicable billing modifiers

    • Places of Service — Where services are rendered (e.g., home, clinic, school)

    • Day/Time of Service — Any applicable day or time parameters

This screenshot shows the Rate & Modifier configuration of a contract for an education-based role in Motivity Practice Management.


Step 4: Assign the Education-Based Role to the Provider

  1. Navigate to the provider's profile.

  2. Assign the appropriate education-based role to them.

Note: Providers can have multiple roles assigned to them. In the example below, Summer has a primary role of RBT and a secondary role of BT – Bachelor's Degree. This is indicated by marking one Office as a primary location and the other as a secondary location.

This screenshot shows a provider profile with a primary role of RBT and a secondary role of BT – Bachelor's Degree in Motivity Practice Management.

This allows Motivity to apply the correct billing rate based on the role used for each session.

Based on how the Role & Clearance is configured, the provider will need the appropriate documentation on file to bill compliantly as in the example below.

This screenshot shows an example of the documentation a provider needs on file to bill compliantly for an education-based role in Motivity Practice Management.

Last Updated: 6/26/2026 by Maggie Yost

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