Submitting a help ticket Follow

If you are experiencing technical issues, you can submit a help ticket directly through the Motivity website. 

Important Note: BEFORE submitting a ticket, check in with your supervisor, Motivity guru, or administration at your organization. They may be able to help you or answer your questions. This will allow you to get a much faster answer. If your organization is unable to answer the question, feel free to send us a ticket. 

To do this: 

1. Go to app.motivity.net

2. You can either: 

• Click on the three vertical lines on the left side

• Click on the "?" in the right corner 

• Go directly to https://help.motivity.net/hc/en-us/requests/new

3. Complete the form and submit. 

Someone from our customer success team will respond to you as soon as possible. 

Created: 8/10/23