This article is most relevant to billers or those who may be helping their organization with billing
Introduction
The Unbilled Services section is the starting point of the billing workflow. This section allows you to view all the services rendered that haven’t yet been billed. From here, a "batch" of unbilled services can be created.
Prerequisites
To use this feature, the access to the Billing Module must be turned on, as well as the "Generate Batch" and "Un-billed Services" Permissions
There must also be rendered appointments in the system
How To Use
Hover over the Motivity icon on top left corner and click on the billing menu to access this page.
Then click the first category on the left called "Un-billed Services"
Each funding source — including commercial insurance, Medicaid, and private pay— is displayed, along with the number of unbilled services. Selecting a funding source allows you to drill down into specific contracts, payors, and patient data, showing the unbilled hours and service dates.
See Also
Last Updated: 12/7/2025 by Blain Hockridge