The Unbilled Services section is the starting point of the billing workflow. This section allows you to view all the services rendered that haven’t yet been billed. By default, the date range shows the last 12 months, but users can adjust this to any desired range.
Hover over the Motivity icon on top left corner and click on the billing menu to access this page.
Each funding source — including commercial insurance, Medicaid, and private pay— is displayed, along with the number of unbilled services. Selecting a funding source allows you to drill down into specific contracts, payors, and patient data, showing the unbilled hours and service dates.
Filtering and Selecting Services
Users can filter services based on payers, funding sources, and date ranges. Once selected, you can create a batch that groups unbilled services for further processing. Only patients with unbilled services will be shown, ensuring focus on outstanding claims.