Billing Module
This module reviews how to scrub claim data before submission and how to post claims.
19 articles
- How to Repost an InvoiceWhat to do when you need to repost an invoice
- How To Generate a BatchHow-to steps for generating a batch
- Un-Posted Batches OverviewHow to navigate the "Un-Posted Batches" section
- How to Utilize Notes & Comments Related to a ClaimHow to utilize the comments feature to communicate about claims
- Posted Invoices OverviewThis article explains how the Posted Invoices page helps billers track, filter, prioritize, and manage open claims through clearinghouse, payor, and denial statuses with full lifecycle visibility.
- How to Print/Download an InvoiceWhat to do if you need to print or download an invoice
- Unbilled Services OverviewHow to navigate the "Unbilled Services" section
- How Do You Reverse a Billed Claim?What to do if you need to reverse a billed claim.
- Emailing Patient Responsibility StatementsThis article reviews how to email a HIPAA compliant patient responsibility statement directly to the patient.
- Unified EDI Payment PostingThis article reviews how to group payers for unified EDI payment posting, how to post said payments, and describes under what scenarios you would use this tool.
- Motivity Billing 101: 3. Submitting ClaimsThis article reviews how to generate a batch of claims, Motivity's data scrubbing process, how to check for errors and correct them, and how to post claims internally or to…
- Motivity Billing 101: 1. Pre-RequisitesThis article provides you with a list of required pre-requisites that must be completed prior to billing.
- Motivity Billing 101: 6. Reverse vs. Regenerate vs. ResubmitThis article reviews when it is most appropriate to reverse, regenerate or resubmit a claim and how to use Motivity to complete all of these workflows.
- Motivity Billing 101: 4. Posting PaymentsThis article reviews how to post and manage payments in the Collections Module.
- Motivity Billing 101: 5. Secondary Invoices, Adjustments, and DenialsThis article reviews claim generation for secondary insurance, resetting/adjusting payment values, and how to correct and resubmit denied/rejected claims.
- Motivity Billing 101: 2. Contract DetailsThis article reviews contract details that are required for billing, Motivity's configuration options, and why these details matter during contract configuration.
- How to Resolve the "Missing Rates" ErrorThis article explains what the "Missing Rates" error means, how to read it, and how to resolve it step by step.
- Editing the CMS-1500 Claim Form for Primary Submissions and ResubmissionsThis article explains how to edit CMS-1500 claim fields directly within PM before posting or during resubmission.
- How to Resolve Partner Appointment Errors in BillingLearn how to identify and resolve the two partner appointment billing errors in Motivity — when an appointment exists in the scheduler or is already in another batch.