Billing Module
This module reviews how to scrub claim data before submission and how to post claims.
17 articles
How to Repost an InvoiceWhat to do when you need to repost an invoice
Secondary Claims GenerationOverview of secondary claims generation in Motivity.
How To Generate a BatchHow-to steps for generating a batch
Introduction to the Billing ModuleOverview of the Billing Module
Un-Posted Batches OverviewHow to navigate the "Un-Posted Batches" section
How to Utilize Notes & Comments Related to a ClaimHow to utilize the comments feature to communicate about claims
Posted Invoices OverviewThis article explains how the Posted Invoices page helps billers track, filter, prioritize, and manage open claims through clearinghouse, payor, and denial statuses with full lifecycle visibility.
How to Print/Download an InvoiceWhat to do if you need to print or download an invoice
Unbilled Services OverviewHow to navigate the "Unbilled Services" section
How Do You Reverse a Billed Claim?What to do if you need to reverse a billed claim.
Emailing Patient Responsibility StatementsThis article reviews how to email a HIPAA compliant patient responsibility statement directly to the patient.
Unified EDI Payment PostingThis article reviews how to group payers for unified EDI payment posting, how to post said payments, and describes under what scenarios you would use this tool.
Motivity Billing 101: Submitting ClaimsThis article reviews how to generate a batch of claims, Motivity's data scrubbing process, how to check for errors and correct them, and how to post claims internally or to…
Motivity Billing 101: Pre-RequisitesThis article provides you with a list of required pre-requisites that must be completed prior to billing.
Motivity Billing 101: Reverse vs. Regenerate vs. ResubmitThis article reviews when it is most appropriate to reverse, regenerate or resubmit a claim and how to use Motivity to complete all of these workflows.
How to Resolve the "Missing Rates" ErrorThis article explains what the "Missing Rates" error means, how to read it, and how to resolve it step by step.
Editing the CMS-1500 Claim Form for Primary Submissions and ResubmissionsThis article explains how to edit CMS-1500 claim fields directly within PM before posting or during resubmission.