Collections Module
This module reviews how to use the Payment Posting and Denials tools.
9 articles
Introduction to the Collections ModuleIntroduction to the Collections Module in Motivity.
Introduction to the Denials ModuleOverview of the Denials Management Module in Motivity.
Navigating the Collections ModuleOverview of the Collections Module including payments, icons, EDI, manual entry, and resubmission.
Notes and Comments Related to a Claim (Collections)How to use the Notes/Comments section in the Billing, Collections, and Denials modules.
Denials CategoriesDenial categories, how to change them, and the ideal workflow for managing denials.
Denials ListOverview of the Denials List page and what information it displays.
Denials Workflow ManagementHow to manage denial workflows including steps, timeline, and creating workflows manually.
Patient Responsibility & Payment PortalPatient Responsibility and the Payment Portal in Motivity PM.
Claim Resubmission Guidelines for Edited and Newly Added AppointmentsStep-by-step process for resubmitting claims after editing or adding appointments in the Collections module.