Submitting a help ticket

If you are experiencing technical issues, you can submit a help ticket directly through Motivity's website. 

Important Note: Before submitting a ticket, please check with your supervisor, Motivity Guru, Motivity's Facebook Group, or your organization's administration. They might be able to assist you or provide an answer more quickly. If your organization can't resolve the issue, feel free to send us a ticket. 💙

To do this: 

1. Go to app.motivity.net

2. You can either: 

• Click on the three vertical lines on the left side

• Click on the "?" in the right corner 

• Go directly to https://help.motivity.net/hc/en-us/requests/new

3. Complete the form and submit. 

Someone from our customer success team will respond to you as soon as possible. 

Created: 8/10/23