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Knowledge Base

Getting Started

Getting Started

Simple articles about getting started on the Motivity platform.

FAQs

Cannot Find Your Email Invitation to Join Motivity?

Graph With Multiple Measures Not Graphing Correctly

Motivity is Displaying Military Time on Notes and Session Times

Duration graphs not graphing correctly

Edit your user profile (edit name, username, or change password)

System and Device Requirements

Data Security and HIPAA

Convert PDF Downloads to Word Doc Format

Forgot Your Password?

Create Your Account From an Invitation

Data is not populating into session note

Why can't I log in?

Submitting a help ticket

Why is my password not working?

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Setting Up an Organization

Edit a Member Profile

Utilizing Learner Types to Collect Data for Staff or Caregivers

Vocabulary: Create and Edit Program Labels for Filtering Programs

Getting Started Checklist

Managing Roles: Permission to add/edit members and roles

Assign Roles to Members/Users

Remove a Member's Role

Changing an Organization's Name

Setting up Libraries

Adding/Inviting Users/Members

Delete Member/User Invitation

Limit Users Ability to Edit Programs in a Specific Library

Edit Organization Profile

Assign Members to Learners (Create a Team)

Add Learners

Create an Account

Managing Roles and Permissions

Libraries

Managing Roles: Learner Permissions

Remove a Member/User from a Team

Profiles Within Motivity

Delete a Member/User

Edit a Learner Profile

Change or add a longer organization name

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Member Accounts

Creating a Motivity Icon on a Personal Device

How to Change Your Name or Username in Motivity

Adding Credentials

Set up users/members

Member Not Receiving Email Invitation

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Thinkific Training

Accessing Motivity Online Training Courses (in Thinkific)

CEUs With Motivity