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How to Change Your Name or Username in Motivity

To change your display name or username, follow these steps:

  • Scroll to the bottom of the Motivity dashboard and you will find "my account" is located below the section titled organization.

  • Click on "My Account".

  • From here, you can change your username, full name, and reset your password. You cannot change your email.

  • Click "Save Changes".


To change your legal name, which is what imports into session notes:

  • Navigate to your member profile (Members --> find your name)

  • Select "Edit" in the top right corner

  • Find "Legal Name," and make necessary edits

  • Click "Save"

Tip: If you would like a particular role (such as administrators) to be able to edit others' member profiles, including their legal names, ensure that that role has the "Manage Members" permission toggled on:

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