Setting Up Your Organization
This section reviews how to set up the structure of your clinical instance.
54 articles
Create an Account
Limit Users Ability to Edit Programs in a Specific Library
Cannot Find Your Email Invitation to Join Motivity?
Assign Members to Learners (Create a Team)
Edit a Learner Profile
Assign Roles to Members/Users
Accessing Motivity Online Training Courses (in Thinkific)
Edit Organization Profile
Submitting a help ticket
Vocabulary: Create and Edit Program Labels for Filtering Programs
Add Learners
Setting up Multi-Factor Authentication (MFA)
Creating a Motivity Icon on a Personal Device
Why is my password not working?
System and Device Requirements
Assigning a Role
Edit your user profile (edit name, username, change password & set up MFA)
Places of Service
Getting Started Checklist
Adding/Inviting Members
Utilizing Learner Types to Collect Data for Staff or Caregivers
Remove a Member/User from a Team
How to Change Your Name or Username in Motivity
Member Not Receiving Email Invitation
Delete a Member/User
Data Security and HIPAA
View Notes Permission Settings
Ongoing Customer Education with Motivity
Convert PDF Downloads to Word Doc Format
Libraries
Why can't I log in?
Managing Roles: Learner Permissions
Add Role to Manage Multi-Factor Authentication (MFA) Across Organization
Graph With Multiple Measures Not Graphing Correctly
Create Your Account From an Invitation
CEUs With Motivity
Managing Roles: Permission to add/edit members and roles
Duration graphs not graphing correctly
Forgot Your Password?
Remove a Member's Role
Set up users/members
Profiles Within Motivity
Changing an Organization's Name
Adding Credentials
Setting up Libraries
Roles & Permission Settings: Best Practice Starting Point
Permission Definitions
Assign Members to Learners (Create a Team)
Unified Login Across Practice Management and Clinical Modules - Help Articles
Logging In and Logging Out (Clinical)
Delete Member/User Invitation
Data is not populating into session note
Change or add a longer organization name
Motivity is Displaying Military Time on Notes and Session Times