This article applies to Motivity Clinical.
Adding Credentials to your Profile
Many times, insurance require that service providers include their credentials on their session notes. To populate this information into your notes, you first need to verify that you have added credentials to your member profile.
To do so:
Select your organization, scroll to and select My Membership
This screenshot shows the My Membership option within the organization in Motivity Clinical.
Click on the ellipse or overflow menu in the top right corner and in the right-hand corner select Edit
This screenshot shows the ellipsis menu with the Edit option in the top right corner of the My Membership page in Motivity Clinical.
Scroll down to License Information that contains credentials and select all relevant credentials from the drop-down menu to the right of "Signing Credentials:"
This screenshot shows the Signing Credentials drop-down in the License Information section of the member profile in Motivity Clinical.
Click Save
This screenshot shows the Save button on the member profile after selecting credentials in Motivity Clinical.
If you cannot find a credential in the drop-down list, please reach out to your CSC at Motivity so that they can request that credential be added to the list.
To ensure that credentials are added to your session note, you will need to edit the template. To learn more about this, please see this help article.
Updated: 9/7/26 by Alexandra Ahlgren