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Edit your user profile (edit name, username, change password & set up MFA) (Motivity Clinical & Motivity Practice Management)

This article shows you how to edit your profile including changing your password and setting up MFA.

This article applies to Motivity Clinical and Motivity Practice Management. It explains how to edit your name and username, reset your password and set up MFA.

1. Accessing Your Profile

  1. Log in to your Motivity account

  2. Select "My Account"

2. Editing Name and Username

  1. In the Profile Settings, locate the "Personal Information" section.

  2. Enter your updated information.

  3. Click Save to apply changes.

The Personal Information section of the profile settings in Motivity.

3. Resetting Your Password

  1. Scroll to the "Password" section.

  2. Click "Reset Password".

  3. A prompt to reset your Motivity password via email will appear. See below.

The password reset prompt that appears in Motivity after clicking Reset Password.

3. Set up Multi-Factor Authentication (MFA).

1. Check with your administrator regarding company policy for Multi-Factor Authentication.

2. This article will provide guidance on how to Set up Multi-Factor Authentication.

Updated 9/29/26 by Alexandra Ahlgren

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